DEFINITIONS:
“Booking” means the period for which you have paid to stay at the Property.
“Property” means Number 2 On the Beach, Port Douglas, and all its fixtures, fittings and equipment.
“Management” means the owners and managers of the Property.
“Guests” means the persons who stay overnight in the Property during the Booking.
“Visitor” means a person a Guest permits to visit the Property during the Booking.
ACCEPTANCE & RESPONSIBILITY:
Payment of the Deposit constitutes acceptance of these Terms and Conditions.
PAYMENTS / DEPOSITS:
A 20% deposit is required upfront to secure your booking. The remaining balance is required within 30 days of arrival.
Payments of the amount due must be received in Australian $ net of any bank or other transaction charges.
Please ensure payments are made within the specified time limits or the Booking will be cancelled automatically without notice.
Full payment is required for bookings made less than 30 days prior to arrival.
Payments to be made via Credit Card whereupon a receipt will be issued:
SECURITY:
A credit card authorisation must be provided to Management 48 hours before your booking
Any damage loss or expense incurred by Management as a result of your breach of these Terms & Conditions will be charged against the credit card. Examples include but are not limited to extra Guests beyond those declared; any breakage, damage or excess cleaning requirements beyond that which would be usually expected (you will not be charged for accidental glass or plate breakages).
CANCELLATION FEES:
Bookings cancelled over 90 days prior to arrival a $150.00 administration fee will be deducted from your refund.
Bookings cancelled over 30 to 90 days prior to arrival a cancellation fee of 20% of the total booking value will be deducted from your refund.
Bookings cancelled 30 days or less prior to arrival a cancellation fee of 100% of the total booking value will be retained unless we are able to re-book the property for the full duration of your original stay.
INSURANCE:
We strongly recommend you have Travel Insurance Cover.
CHECK IN / KEY COLLECTION:
Check in time is 2pm and check out must be before 10am on the day of departure. The property must be vacated on time and secured.
Late departure is subject to prior arrangement and availability and extra charges may apply.
Key collection/return information is provided upon receipt of final payment.
You must notify Management of expected arrival time and a mobile contact number at time of final payment.
HOUSE RULES:
On confirming your booking you are agreeing to be bound by our rules of the house, this includes but is not limited to the following;